Research

Practical thinking on leadership communication.

Frameworks, research, and practical perspectives on leadership communication, executive presence, and influence — drawn from 18 years working at the senior level.
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Research


Why Time Off Outperforms Bonuses for Building Real Team Loyalty

Bonuses feel transactional. Time off changes how people relate to their work. Why the most effective leaders reward humanity, not just output.

Why Time Off Outperforms Bonuses for Building Real Team Loyalty

The Punctuation Trap: How Exclamation Marks Undermine Your Authority

Exclamation marks boost perceived warmth but reduce perceived authority. Research-backed guidance on the punctuation choices quietly undermining your influence.

The Punctuation Trap: How Exclamation Marks Undermine Your Authority

Purpose Is Not a Nice-to-Have: How Meaning Prevents Burnout

Meaning is not just a morale boost. It is a psychological buffer against burnout. What leaders must do to sustain high performance without burning people out.

Purpose Is Not a Nice-to-Have: How Meaning Prevents Burnout

Why Outsourcing Your Words to AI Is Quietly Destroying Your Influence

AI makes writing look polished but hollows out your thinking. When your words stop carrying you, influence disappears — even as the writing looks better.

Why Outsourcing Your Words to AI Is Quietly Destroying Your Influence

How to Say No in a Way That Builds Trust Instead of Breaking It

Vague rejection kills confidence and development. Research shows a clearly explained no — with a path forward — makes people 22% more likely to try again.

How to Say No in a Way That Builds Trust Instead of Breaking It

You Cannot Build Trust at Scale Without Presenting

Many senior leaders quietly avoid presenting. If you do not communicate at scale, you cannot build trust at scale. Research confirms it is now a critical skill.

You Cannot Build Trust at Scale Without Presenting

Why Hybrid Work Keeps Failing — and What Leaders Need to Fix First

Hybrid work is not failing because people dislike it. It is failing because the system is not built for it. What leaders need to change before anything else.

Why Hybrid Work Keeps Failing — and What Leaders Need to Fix First

The Confidence Trap: Why Overconfidence Costs Leaders More Than They Realise

Overconfidence does not disappear when leaders get feedback. Research on 3,000 chess players shows it reliably predicts losing. What real confidence actually looks like.

The Confidence Trap: Why Overconfidence Costs Leaders More Than They Realise

Why Debating in Tough Conversations Is the Fastest Way to Lose Influence

When people are defensive or polarised, debating makes them more entrenched. Research confirms only one thing actually works. It is not argument, logic or common ground.

Why Debating in Tough Conversations Is the Fastest Way to Lose Influence

What Your Voice Habits Are Telling the Room About You

Vocal fry, vocal affectations and performance-based voice habits all signal something to a room. The one habit that actually builds influence has nothing to do with your voice.

What Your Voice Habits Are Telling the Room About You