Program

Influential Conversations

Support your leaders to be more collaborative and confident in getting buy-in.
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Program at a glance

FORMAT

Group Program

DURATION

90 days

SUITED TO

Teams (B2B)

FACILITATED BY

Arabella Macpherson
The meeting problem

Do your leaders?


  • Attend endless meetings?
  • Struggle to complete their work?
  • Fail to collaborate with their colleagues?
  • Fight for budget?
  • Miss deadlines?
  • Experience burnout?
Most leaders are technically strong. But when results depend on alignment across teams, budgets and competing priorities, technical skill alone is not enough. The leaders who consistently move things forward are those who can influence the people and conversations around them.

71%

said meetings are unproductive and inefficient

University of North Carolina study of 182 senior managers

If they don't, they risk…

Losing respect, losing traction, losing their role.

Preparation

Most meetings suffer because typically only one person arrives prepared. Everyone else reacts spontaneously rather than contributing thoughtfully.

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Decision-Making

Without preparation, decision quality suffers, conversations drag on, and critical issues remain unresolved — often postponed to future meetings. Productivity declines as valuable time is lost in prolonged discussions rather than decisive action.

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Time

Leaders say they are in back-to-back meetings with no time to prepare. The real issue is not time — it is that most leaders have never learned an effective way to prepare quickly and thoroughly.

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Maturity Model

The Influential Conversations Journey: Where are your employees?

Level 01

Victim

Employees who don’t understand why people don’t listen to them or give them what they want.

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Level 02

Turn Up

Those who are in the meeting, but have done no prior thinking about what they want to achieve nor who else is in the meeting.

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Level 03

Organised

Employees who know what they want to achieve, but have not looked into the needs nor priorities of others in the meeting.

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Level 04

Prepared

Employees who know what they need to achieve and are aware of the priorities of others. However, they don’t know how to get the outcomes they want.

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Level 05

Influential

Leaders reach mastery when they structure meetings to advance strategy, lead the room and handle objections to secure agreement.

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The Solution: Three Pillars of Influence


01

Strategy

When leaders have a clear strategy on how to get their priorities approved they see the big picture on how influence happens. Define intent and map stakeholders so every conversation makes approval the natural outcome.

02

Process

In the meeting, leaders know how to open with alignment, anticipate objections and put forward an easy yes.

03

Agility

When leaders can pivot and change direction, but still successfully get their outcome or an even better outcome.

Delivery

What participants receive?

  • A clear, actionable process for preparing and leading meetings that deliver results
  • Tools to strategically map decision-makers and understand what's important to them
  • Essential skills to anticipate, manage, and resolve resistance and objections
  • Expert techniques for handling differing opinions and swiftly refocusing discussions
  • Confidence and clarity entering meetings, knowing they're equipped to handle any situation effectively
Delivery

Who This Program is Ideal For

  • Leaders who need to influence stakeholders in order to hit targets
  • Teams experiencing decision delays or lack of buy-in
  • Cross-functional teams who need to work with others with competing priorities
  • Departments who need to influence other departments to achieve results
  • Organisations that need to increase productivity and collaboration to stay profitable
Delivery

Who This Program is not ideal For

  • Teams where leaders work largely autonomously with minimal cross-functional dependency
  • Organisations looking for technical process training rather than communication capability
  • Leaders whose meetings are already producing clear decisions and consistent follow-through
  • Anyone unwilling to examine how they currently show up in high-stakes conversations

What participants say

Arabella is an exceptional advisor and strategist. She played a pivotal role in aligning my global leadership team at Block Inc by fostering clarity, cohesion, and strategic alignment. Any leader looking to elevate their leadership with authenticity would greatly benefit from connecting with her.
LinkedIn

Thank you so much for facilitating this awesome course for us. I have learnt so much about myself and working with others.

Hearts & Science

Very accommodating to the different circumstances of all participants. Excellent at making the online course format not feel like an awkward game of marco polo.

QBE

Arabella was fantastic. Her professionalism, knowledge and passion is infectious and genuine. I would highly recommend her to others.

Automic

Arabella is an outstanding communicator. She has taught me how to understand people, the decisions they make and how to influence their thought processes to drive better outcomes.

IAG

I thoroughly recommend Arabella's program for anyone who wants to lift their business conversations to the next level.

With 18 years of experience, Arabella has worked globally with CEOs and senior leadership teams across sectors, including Telstra, AstraZeneca, eBay, LinkedIn, Deloitte and AMEX. She has spoken on over 500 stages internationally on influence, communication, negotiation and leadership.

She co-authored the communication section of Macquarie University's Global Online MBA, with 66,000+ enrolments.

Ready to bring this to your team?

Book a short call to discuss your context, your team's needs, and whether this is the right program.
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Frequently asked questions

Groups of 18 or under receive more personalised feedback and coaching. Groups larger than 18 use structured group and peer-to-peer feedback formats. Both work well — the delivery adapts to your team size.
The program is designed for managers and above, though all levels benefit from learning effective meeting and influencing strategies. It is most impactful for leaders who attend meetings regularly and need to drive decisions and gain buy-in.
Yes. The program is available in both face-to-face and online formats. The content and outcomes are consistent across both delivery modes.
Yes. Part of the process involves understanding the specific types of meetings your organisation runs. The structures and strategies are then adapted to what your team needs most, making the learning immediately applicable.

Create traction through purposeful communication.

Book a call with Arabella